Visiting: Over 250 Suppliers

Call Centre Expo is the only place this year where you will find over 250 suppliers offering such a breadth of solutions across:

People
recruitment; training; motivation & incentives; workforce management & optimisation; agent empowerment; quality monitoring & analysis

Strategy
consultancy; cost to profit centres; cost reduction; service improvement; measurement & metrics; securing board representation; customer analysis & profiling

Technology
ACDs; VoIP; business continuity; integration; diallers; voice / data processing, messaging & recording; databases; e-commerce & web enablement; hardware & software

Outsourcing
offshore; nearshore; midshore; hosting; remote working; virtual call centres; siting & location