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Braxtel deliver enterprise call recording and Quality monitoring into the SMB marketplace.

Braxtel Communications the award winning contact centre company have released the new Fluency Voice recorder.
It delivers enterprise functionality into the Small and medium business sector and integrates with Cisco, Nortel, Avaya and Mitel platforms as well as many legacy pbx platform.
The software also provides comprehensive quality monitoring for agent scoring and reporting.
CEO Nick Thwaites commented " We know the call recording market is competitive but most solutions are either Enterprise focused and are very expensive or aimed really at smaller users and these lack the fuctionality required in these times of increasing compliance, we have been blown away by the initial interest and are already deploying all over EMEA"

 

 

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