2009 Visitor Testimonials

"My first time at Call Centre & Customer Management Expo and I’m here on behalf of my team to look at training, incentives and workforce planning. I’ve definitely found what I came here for – plus a lot more! The keynotes were very useful and I’ll be coming back next year."
Planning Manager, Virgin Holidays

"First time at the show - I’m here to broaden my understanding of software solutions for contact centres. I found it extremely useful and very well laid out, and the educational programme was extremely impressive."
Business Consultant, BT

"I came here with 2 main objectives – to find potential partners and network. I’ve definitely met both of them, and as it’s much more important to meet face-to-face for me, the show is an ideal situation. I will recommend the show to my colleagues and see you next year!"
Global Accounts Manager, Orange Business Services

"Excellent education programme, very informative. Saw some good innovation and products – the integration of Aspect IP was very impressive."
Managing Director, Perfect Motion Media

"I came here with a specific product in mind and have found my visit very worthwhile. It has given me new ideas and really changed my thinking about some solutions – real food for thought!"
Customer Relations Manager, CrossCountry [VIP]

"I’m here at Call Centre & Customer Management Expo to meet up with specific suppliers. I’ve found the range of exhibitors varied and this show is a great place to network, and keep up with industry developments."
Customer Service Manager, Coventry Council

"I’m a seasoned visitor – great content and always delivers what it promises!"
Client Services Director, Converso Contact Centres Ltd


 Click here to read what the exhibitors though of this year's show