Who is Call Centre & Customer Management Expo for?

If you are a Director, Head of Department or Manager with responsibility for the strategic or operational running of a call or contact centre, or devising customer strategy, working within:

Call & Contact Centres – Customer Service –Customer Experience Management – Marketing – Sales – IT – Telecoms – HR – Facilities Management - Operations

…then you should be joining your industry peers from all over the UK and Europe at Call Centre & Customer Management Expo in September 2010.

Meet with like-minded industry colleagues to share new ideas and best practice, network and acquire valuable new business knowledge.

Click here to register your interest for Call Centre & Customer Management Expo 2010

2008 Visitor Sample

As Europe's no.1 event for customer contact and integrated customer management solutions, 2008 visitors included:

Head of Customer Management, Debenhams Retail
Director of CRM, BT
Head of Customer Experience, O2 (UK)
Customer Experience Manager, British Gas
Head of Outsourcing, Bank of America
Client Relationship Outsourcing Manager, Park Plaza Hotel
Head of Contact Centre, DVLA
Call Centre Manager, Specsavers
Contact Centres Manager, Sainsbury’s
Head of Operations, AXA Solutions
Head of Operational Planning, National Express
Regional Head of Operations, NHS Direct
Senior Operations Manager, Legoland Windsor Park
Commercial Development Manager, Royal Mail
Senior Marketing Manager, British Gas
Marketing & Sales Director, Easynet Connect & UK Online
IT Director, NUS
IT Manager, HSBC
HR Manager, AOL Broadband
Team Leader - HR & Training, Bucks County Council
Learning and Development Manager, Eurostar UK
Head of Training & Development, Barclaycard Business
Facilities Technician, Liverpool Airport
Facilities Manager, Bupa
Recruitment Manager, VODAFONE