Q: What are the opening times of Call Centre Expo ?
A: Tuesday 22 September 2010
Opening 10:00 – Closing 16:30
Wednesday 22 September 2010
Opening 10:00 – Closing 16:00
Q: How can I register as a visitor for the event?
A: Registration is not yet live for Call Centre & Customer Management Expo 2010. Please click here to express your interest and we will contact you once registration goes live.
Q: How do I register for just one day?
A: There is no need to select which day you are attending. Your badge will allow you free entry to the exhibition for the entire duration of the event.
Q: How much does it cost?
A: If you register in advance you will receive a free badge and there is no cost to attend the exhibition. Your badge will allow you entrance as many times as you like over the two days of the show. If you do not register in advance there will be a £20 entry fee to pay on arrival.
Q: How do I register for the co-locating Service Management Expo?
A: Entry to Service Management Expo is free to all visitors of Call Centre & Customer Management Expo. There is no need to register twice - your badge for Call Centre & Customer Management Expo allows you entry to both shows.
Q: How do I register for the CCF and Customer Strategy Conference?
A: The conferences is a paid for event, so registration is separate to registering for the exhibition. You can register your interest in the 2010 Conference here. Delegates will be able to enter the exhibition for free using their delegate badge.
Q: Is Call Centre & Customer Management Expo a trade show?
A: Yes, Call Centre & Customer Management Expo is a trade show for people looking to source information on and/or purchase products and services to assist their business. No students admitted except by prior arrangement.
Q: Is there an age limit?
A: No under 16's will be admitted.
Q: When will I receive my badge?
A: You will receive your badge and visitor pack approximately 2 weeks before the show. It will contain all you need to gain entrance to Call Centre & Customer Management Expo and plan your visit.
Q: What happens if I don't receive my badge before the show?
A: In the unlikely event that you don't receive your badge and welcome pack from us don't worry! You will receive an email the week before which will contain your unique reference number. Simply print off this email and bring it with you to the show where we will simply print you another badge. If you forget to print the email, just give your name at the registration desk and we will manually search for your details to print another badge.
Q: Can I register for more than one person at a time?
A: Unfortunately, due to ABC auditing requirements it is not possible to register more than one person at a time.
Q: What happens if I want to bring a colleague who hasn't registered and doesn't have a ticket?
A: People who don't register in advance and don't have a ticket will be required to pay £20 entrance fee. However, if you visit the website before you leave the office and print off any page, then hand it in at the registration desk to gain free entry!
Q: How can I plan my visit at Call Centre & Customer Management Expo?
A: There are several ways you can plan your visit. You can do so before the show using our 'Plan Your Day' function, which goes live 2 months before the show. You can make
appointments with exhibitors to minimise the amount of wandering you might otherwise do at the show! A few weeks before the show, you will receive a show planner and a show preview that will give you details of the new attractions at the show as well as give you an exhibitor list and Floorplan, enabling you to pinpoint who you want to see and where they are. At the show, there will be product locators which you can use to locate the exhibitors of your choice.
Q: Is there somewhere to leave luggage while I visit?
A: Yes, there is a cloakroom where you can leave your belongings for a small charge.
Q: How do I get to NEC, Birmingham?
A: The Birmingham NEC can be easily reached by car, train or bus, and Birmingham
International Airport is nearby. Click here to go to the NEC's website, where you can find additional travel information and maps.
Q: How do I contact the Call Centre & Customer Management Expo team?
A: If you go to the Contact Us section of this website you can view all the members of the Call Centre & Customer Management Expo team along with their telephone numbers and email addresses. You can choose which contact is most relevant to your query and contact that person directly.
Q: I am a member of the press and want to attend the exhibition and conference, how do I register?
A: Press Registration will go live in June. As a member of the press you will be given a
special Press badge, which will give you access to the conference & exhibition. To find out more information on our press service, visit the Press section of this website.
Q: How do I obtain a visa letter?
A: Unfortunately we do not provide visa invitation letters for visitors to the shows. However, you can obtain all the information that you require through this link: http://www.ukvisas.gov.uk/
Return to Top
