Conference Sessions - FREE KEYNOTE : Panel Debate - Customer 2.0 & Buzz Monitoring: The impact of the Twitter generation on your brand and how it will revolutionise customer service

Speaker:

Stuart Lauchlan
Editor, BusinessCloud9
http://www.businesscloud9.com

Date/Time:

22 Sep 2009
14:30-15:15

Conference Details
** FREE KEYNOTE SESSION**
Be part of this exciting and interactive panel debate, featuring leading agencies and social media users. Chaired by the editor of BusinessCloud9, Stuart Lauchlan, and featuring panel members Maz Nadjm, Online Community Product Manager, BSkyB; Charlie Osmond, CEO, Fresh Networks; Paul Hopkins, Head of Customer Experience, EasyJet and Kai Turner, Head of Information Architecture, Agency.com

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