Call Centre & Customer Management Expo 2010 - FREE KEYNOTE : How to use customer service as your competitive advantage
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Exhibitor List

Exhibitors Include:

Realex Payments

Conference Sessions - FREE KEYNOTE : How to use customer service as your competitive advantage

Speaker: Deborah Meaden
Entrepeneur
Date/Time: 22 Sep 2009
13:00-13:45


Conference Details
** FREE KEYNOTE SESSION**
Hear from the renowned Dragon's Den Entrepreneur and successful business woman Deborah Meaden on how to use customer service as your competitive advantage, and not just as a tool to help towards creating it.

In this presentation Deborah will demonstrate how using service as a differentiator will help companies derive greater value from their customers in the short term and secure their loyalty as the economy improves.

Candid and to-the-point, as an experienced observer of business success, Deborah will provide invaluable advice for the current economic climate and how to come out even stronger the other side.

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