Call Centre & Customer Management Expo 2010 - Build and sell a vibrant brand through memorable customer service
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Exhibitor List

Exhibitors Include:

Bridge Training and Events

Conference Sessions - Build and sell a vibrant brand through memorable customer service

Date/Time: 23 Sep 2009
09:30-10:30

Speaker Details
  		• Emma Bailey, Director, Maple Business Consulting Ltd
  		• Dawn Cox, Head of Customer Service Development, Audi UK

    Conference Details
    • Discover how brand loyalty is won and how quickly it falls away when above-the-line advertising is cut
    • Why customers are loyal and what really makes them stop leaving
    • See the impact that positive customer memories have on business profitability
    • Why living customer service processes can deliver profits and the risks you run if they sit on the shelf
    • Ideas to take away on the why, when, how and who of building customer memories in your business

    Register Now 
    Book Your Place at the CC & CM Strategy Conference 

    Media Partners

    Call Centre Focus

    Partners

    Government Technology

    Sponsors

    Nortel

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