Call Centre & Customer Management Expo 2010 - Contact Centre Solutions That Can Deliver a Fast ROI
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Exhibitor List

Exhibitors Include:

IG Group

Conference Sessions - Contact Centre Solutions That Can Deliver a Fast ROI

Date/Time: 23 Sep 2009
09:30-10:30

Speaker Details
  • Stuart Dorman, Principle Solutions Consultant, Sabio
  • Tina Verda, Operations Strategy Manager, HomeServe

    Conference Details
    • Hear how HomeServe improved productivity and customer service through virtualisation, home-working and effective multi-channel contact management
    • Find out which contact centre applications are delivering the fastest ROI
    • Learn how to use automation innovatively to reduce costs whilst increasing customer service
    • Understand how technology can meet compliance and regulation requirements
    • Look to the future to discover how HomeServe will continue to stay ahead using technology


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    Book Your Place at the CC & CM Strategy Conference 

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    Avaya & BT

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