Speaker Details
Conference Details • Hear how HomeServe improved productivity and customer service through virtualisation, home-working and effective multi-channel contact management • Find out which contact centre applications are delivering the fastest ROI • Learn how to use automation innovatively to reduce costs whilst increasing customer service • Understand how technology can meet compliance and regulation requirements • Look to the future to discover how HomeServe will continue to stay ahead using technology |


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Call centres affected by strikes
People trying to get through to tax and benefits call centres had difficulty as civil and public ser ... |
