Call Centre & Customer Management Expo 2010 - Working from Home - An Empirical View
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Exhibitor List

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itCampus

Conference Sessions - Working from Home - An Empirical View

Date/Time: 23 Sep 2009
14:00-15:00

Speaker Details
  		• Jorge Ferriero, Barcelona Sales & Service Centre Business Manager, Citi EMEA

    Conference Details
    • Discover the lessons Citibank EMEA learnt when establishing home working
    • Gain insight into how to assess the benefits and overcome the objections of home working projects
    • Hear a ‘reality check’ of  the elements you need to consider before embarking into home working
    • Get ideas on how to calculate the breakpoint of home working projects
    • Learn what’s involved to make it work with regard to people, training, financial, legal, security & technology


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