Speaker Details
Conference Details • Discover how highly motivated staff has increased Specsavers contact centre performance and delivery • Identify ways to super-charged employees to deliver more in these turbulent economic times • Learn how to enable your contact centre to deliver more with less resource • Hear new & innovative ideas to improve motivation • Get a road map on how to maximise opportunities to create even greater value |


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Call centres affected by strikes
People trying to get through to tax and benefits call centres had difficulty as civil and public ser ... |
