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For 20 years, Omfax Systems has worked with customer-facing organisations, particularly local authorities and housing associations, providing information systems for front-line services.
Our KEYFAX Inter•View software...
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ONI is an innovative and highly experienced network integrator, a privately owned company in operation since 1992, with our head office located in Luton, Bedfordshire....
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Open Wave provides an advanced workforce management solution specialising in contact centre and back office staff forecasting, scheduling and resource management. Open Wave's solution ShiftTrack...
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OPEX Hosting provide hosted ACD, call recording, campaign management, click-to-talk, conferencing, customer satisfaction survey, dashboards, dialler, mobile call recording, realtime displays and self-service IVR applications....
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OrderlyQ is a unique telephone queue optimisation system which improves call centre performance in terms of economic benefit, caller satisfaction and agent morale. OrderlyQ helps...
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outsource magazine is the only publication in the UK and Europe dedicated to outsourcing. Produced in partnership with the noa (www.noa.co.uk) and the IAOP (www.outsourcingprofessional.org)...
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