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The UK’s leading magazine covering the call centre industry. Articles give advice on how to ensure successful customer contact and ensures readers are kept abreast...
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CallScripter is an enhanced customer interaction software suite, specifically developed for contact centre, telesales and telemarketing operations.
The software facilitates the rapid set-up, handling and...
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Incentive schemes and reward and recognition programmes have the power to deliver the motivation, engagement and performance returns to increase business growth.
Capital Incentives & Motivation,...
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CCT is a contact centre technology specialist who provides strategic advice, design, training, implementation, and support services. Our solutions include:
• IP Telephony and Data
• Call recording
• Self service...
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Charter UK provides Enterprise Customer Complaint and Feedback Management software to the UK’s leading organisations.
Our software can help your company implement an integrated approach to...
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Ciptex offers “best of breed” hosted contact centre technology. Ciptex delivers rapid access to solutions including Altitude and Avaya with flexibility and scalability. Remove capital...
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The Cisco pavilion, featuring Bucher & Suter, Dimension Data, JAM IP and Logicalis, will be hosting regular demonstrations and presentations on self-service, multichannel contact handling,...
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City Park Technologies is a contact centre outsourcing company with a 600 seat facility across 2 sites in Glasgow. We are a young company with...
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Competence Call Center is one of Europe’s leading call centers. At 8 locations in 6 countries, 2,000 service professionals provide top quality international call center...
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ComSysConnect is a hosted virtual contact center system. ComSysConnect is attainable for every organization. No need for investments, no costly maintenance and updates; you only...
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Connaught Information Services
Connaught Information Services offers an exceptional outsourced contact centre solution for blue-chip private and high profile public sector clients, providing multi-media channels and...
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ContactBabel are the contact centre industry experts. If you need to know how the industry works, or where it’s heading, we have the answer.
Our...
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Convergys is a global leader in relationship management providing self-service to live-agent solutions that span the entire spectrum of interactions to ensure that your customers...
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We are 'The Motivation Agency'; everything we create and do is with a view to incentivising your people to achieve more for you.
We offer a...
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Manufacturer of ice - a high quality business communications platform for Contact Centre, Self-Service IVR, Call Recording, Speech Recognition and Unified Communications. ice is available...
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CSN is a membership organisation that supports its members and customers on their journey to service excellence through a range of benefits (including over 20...
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Customer Strategy is a leading edge, agenda setting website and quarterly magazine that brings senior customer-focused executive the latest in business trends, best practice, winning...
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CyberTech is a worldwide organisation leader in developing and delivering cutting edge voice recording, quality management and performance improvement solutions for call centres, financial institutions,...
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