Call Centre & Customer Management Expo 2010 - Raya Contact Center
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Exhibitor List

Exhibitors Include:

Bridge Training and Events

Raya Contact Center Stand : B1
Raya Contact Center Block 7A, El Motamayez District
6th of October City
Giza
EGYPT

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Company Profile
RCC, ISO and COPC certified, is a 2200 seat contact center outsourcer. RCC is known for its wide coverage through serving Egypt, North America, and EMEA in10 languages. Our business offering includes Contact Center, Inside Sales Channel Management, and Non-Voice services. Major customers include Microsoft, HTC, Vodafone, HSBC, and General-Motors.

Press Releases

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Helpdesks
Customer Satisfaction Surveys/Market Research
Customer Service & Support
Outsourcing BPO
Outsourcing Call Centre Offshore

Product Information
CONTACT CENTER SERVICES
Product Title
CONTACT CENTER SERVICES
Description
A. Customer & Technical Support
B. Inbound Sales
C. Tele-marketing
Date
30 Aug 2009
II. BUSINESS PROCESS OUTSOURCING (BPO) SERVICES
Product Title
II. BUSINESS PROCESS OUTSOURCING (BPO) SERVICES
Description
A. Data Management
B. Finance & Accounting (F&A)
C. Supply Chain Management (SCM)
Date
30 Aug 2009
III. INSIDE SALES CHANNEL MANAGEMENT
Product Title
III. INSIDE SALES CHANNEL MANAGEMENT
Description
A. Channel Development
B. Lead Management
C. Campaign Management
D. Account Management
Date
30 Aug 2009

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Call Centre Focus News

Customers not being listened to, says survey
More than two-thirds of customers do not think that their complaints made to call centres are taken ...